What logs to provide to IBM for any AIX crash?

Today we will look at one of the basic command of AIX which we should know to collect the support logs from the server.

What logs we need to collect from our AIX server and provide to IBM to get their support.
1. Remove old snap logs.

ACTIVE ngeaix001--> snap -r
Nothing to clean up

 

2. Now collect new snap logs to provide to IBM.

ACTIVE ngeaix001--> snap -ac
Checking space requirement for general information...........................

 

3. What is snap command in AIX ?

snap command collects the system information and pack it in a compressed PAX file.
A PAX file is a compressed tar archive which stores data in a compact shape.

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